Privacy Policy

Last Updated: April 18, 2025

Introduction

Welcome to electricincenseburner.com (“we,” “us,” or “our”), your trusted online destination for high-quality electric incense burner and related products. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website to purchase electric incense burners or engage with our services. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information from you:

Personal Contact Information

When you place an order or contact us, we may collect your name, email address, phone number, and mailing address.

Payment Information

When you make a purchase of electric incense burners, we may collect your credit card information, PayPal details, or other payment method information through secure payment processors.

Browsing Information

When you visit our website, we may collect information about your device, including your IP address, browser type, operating system, and the pages you visit on our site.

Usage Data

We may collect information about how you use our website, such as the time spent on pages, the links you click, and other interaction data.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders for electric incense burners.
  • To communicate with you about your order, including shipping confirmations and customer service inquiries.
  • To send you marketing communications, such as newsletters and promotions about new electric incense burner products, if you have opted in to receive them.
  • To improve our website and services based on how users interact with our site.
  • To comply with legal obligations and protect our rights.

How We Share Your Information

We may share your personal information with:

Service Providers

Companies that assist us with order fulfillment, payment processing, shipping, and website hosting.

Analytics Providers

Third-party services like Google Analytics to help us understand website traffic and user behavior.

Legal Authorities

If required by law or to protect our rights.

We do not sell your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and analyze how you use our site. You can manage cookie settings through your browser, but disabling cookies may affect some features of our website.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

International Transfer of Data

Our website is hosted in the United States, and your personal information may be transferred to and processed in countries outside of your own. By using our website, you consent to such transfers.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at support@electricincenseburner.com.

Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Withdraw consent for the processing of your personal information.

To exercise these rights, please contact us at support@electricincenseburner.com.

Your Data Protection Rights (For EU Residents)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, rectify, erase, restrict processing, object to processing, and receive your personal data in a portable format. You also have the right to lodge a complaint with a supervisory authority. To exercise these rights, please contact us at support@electricincenseburner.com.

Your Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, use, and disclose; request deletion of their personal information; opt-out of the sale of personal information (though we do not sell personal information); and not be discriminated against for exercising these rights. To exercise these rights, please contact us at support@electricincenseburner.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@electricincenseburner.com.